Yes, absolutely! If you hold the copyright and commercial rights for your original input image, you retain those rights for the upscaled, converted, or otherwise modified versions produced by our tools. You are free to use them as you wish, including for commercial purposes.

Most of our tools are completely free to use for their core functionalities! We are committed to providing these services without charge. For users seeking enhanced features like higher batch limits or faster processing for certain tools, we offer Premium memberships. Some specific advanced tools, like the AI Text-to-Image Generator and AI Bulk Image Tagger, require you to use your own OpenAI API key, and any costs incurred are billed directly by OpenAI based on your usage of their API.

Processing times can vary. It depends on the specific tool being used, the current size of the processing queue, the number of images submitted before yours, and overall server load. For many tools, processing can be very quick, sometimes almost real-time, especially if the queue is short. For more intensive tasks or during peak usage times (e.g., when many users are active), it might take longer, potentially from several minutes to over an hour in some cases. The average waiting time often hovers around 18-30 minutes for server-processed tasks during moderate load. Our client-side tools, like the Image Downsizer, process images instantly in your browser.

Some of our tools, like the "Online Image Downsizer," perform all their operations directly within your web browser using your computer's resources. These are called client-side tools, and their processing is typically instant, with no server queue. Most of our other tools, especially the AI-powered ones (like upscalers, background removers, generative AI tools), require significant computational power. These tasks are processed on our servers, and to manage demand fairly and efficiently, we use a queue system. Your submitted files wait their turn in the queue to be processed by the server.

For our standard free tools that use a server-side queue, we operate on a fair first-in-first-out system, and there are no options to skip the queue or pay for faster processing for individual free tasks. However, users with an active Premium membership generally benefit from higher priority in queues, access to dedicated premium server resources for certain tools (like the AI Image Upscaler), or higher concurrent job limits, which can result in significantly faster overall turnaround times for their tasks.

No worries! If you've submitted an image or task incorrectly, you can usually remove it. Navigate to the "My Files" section of the website. Find the relevant task in the list, and you should see a "trash bin" icon delete. Clicking this icon will remove the task from the queue or your list of completed files.

No, for tools that process on our servers (which is most of them), you do not need to keep the website open or remain online once your files are successfully uploaded and your task is queued. All processing happens on our servers. You can close the tab and come back later to check the "My Files" section for your completed images.

Processed files are typically available for download for 24 hours from the time they are completed. Please understand that our servers have limited disk capacity, and we cannot store files indefinitely. We encourage you to download your completed files as soon as possible. Premium members may benefit from extended storage times depending on their plan.

Absolutely not! Your privacy is important to us. Images you upload and the files processed from them are protected by security measures. Only you can access them through your session via the "My Files" section. These files are not visible to other users or even to site administrators in their original form. However, if you choose to share a direct download link to a processed file with someone, they will then be able to download that specific file.

If your submission doesn't appear, you might have received an alert message indicating a possible reason. Common causes include:

• Using a proxy, VPN, or Tor network, which might be flagged by our security systems.
• Your IP address may have a history of suspicious activity (please contact us on Discord if you believe this is an error).
• Accessing from a country that is under international sanctions or identified as a state sponsor of terrorism. (We regret any inconvenience, but we must comply with applicable regulations and ethical considerations.)
• Attempting to use multiple browser tabs simultaneously for submissions in a way that might overload the system or appear as bot activity.
• You may have reached the limit for concurrently pending (unfinished) files allowed for your account type (e.g., freemium users typically have a dynamic limit). Please wait for some of your existing tasks to complete before submitting new ones. This is part of our fair use policy.

If none of these apply, please try again or contact us on Discord for assistance.

This issue can sometimes be caused by our server's security measures detecting a mismatch in the image file's actual format versus its extension. For example, you might have a PNG file that has been incorrectly named with a .jpg extension, or a JPG file named as .png. This discrepancy can occur with images from some AI image generator tools or other sources.

The simple solution is often to correct the file extension to match its true format. You can try renaming the file on your computer (e.g., if it's truly a PNG but named .jpg, change it to .png, or vice-versa). If you are unsure of the true format, you can try opening it in an image viewer or editor, which often reveals the actual file type.

After correcting the extension, please try uploading the file again.

This might be due to strict tracking protection or privacy settings in your browser. Try adjusting your browser's "Do Not Track" settings:

Chrome / Brave:

• Open Chrome/Brave settings.
• Navigate to "Privacy and security," then "Cookies and other site data."
• Ensure "Send a 'Do not track' request with your browsing traffic" is turned OFF.
• Reload the dgb.lol website.

Firefox:

• Open the main menu (three lines) and select "Settings" (or "Preferences").
• Select "Privacy & Security."
• Under "Enhanced Tracking Protection," try selecting the "Standard" level if you are on "Strict." Or, look for specific "Do Not Track" options and ensure it's set to "Only when Firefox is set to block known trackers" or a similar less restrictive option.
• Reload the dgb.lol website.

Opera:

• Open Opera settings.
• Navigate to "Privacy & security."
• Find the option related to "Send a 'Do Not Track' request" and ensure it is disabled.
• Reload the dgb.lol website.

If problems persist, please reach out on our Discord channel.

Navigate to our Tools page. For many of our server-processed tools, you will see an approximate current waiting time displayed. Please remember this is an estimation and can fluctuate based on the type, size, and complexity of images being processed by all users, as well as overall server demand.

MPix stands for MegaPixels, which means "millions of pixels." It's a common way to express the total resolution of an image. You can calculate it by multiplying the image's width in pixels by its height in pixels, and then dividing by one million. For example, an image that is 2000 pixels wide and 3000 pixels high has a resolution of 6,000,000 pixels, or 6 MPix. Many of our tools have input limitations based on MegaPixels to manage server resources and ensure reasonable processing times.

Yes! In the "My Files" section, for tools that support batch processing (where you upload multiple files at once), there is typically a "Bulk Download" option available once your tasks are completed. This feature allows you to download all the successfully processed files from that batch in a single ZIP archive, making it convenient to retrieve your results. For some tools, like the AI Bulk Image Tagger, the ZIP file may also include associated .txt files containing the generated metadata.

When you open the page for a specific tool, look for a question mark icon help_outline or a "Help" link, often located near the tool's title. Clicking this will typically take you to a dedicated help section for that tool, providing step-by-step usage instructions, examples, explanations of settings, and answers to tool-specific questions.

You can reach us by clicking the "Contact" link in the website's sidebar menu, or by visiting our Contact page directly. For real-time support and community interaction, we highly recommend joining our Discord channel.

This applies specifically to our main AI Image Upscaler tool:

• If your input image is a PNG with transparency, the upscaled result will be a 300 DPI, transparent PNG file.
• If your input image is a non-transparent PNG, or a JPG/JPEG, the upscaled result will be a 300 DPI JPG file.

Other tools may have different output formats or DPI characteristics, as specified in their individual help sections.

If a task results in an "ERROR" status, here are a couple of things you can try:

• Try again: Occasionally, temporary server glitches or network issues can cause a process to fail. Submitting the task again might resolve it.
• Contact us on Discord: If the error persists, please note the Task# (visible in the "My Files" table for that task) and send it to us via a private message or in the appropriate support channel on our Discord. This information helps us investigate the issue, identify potential bugs, and assist you further.